A division of Air Travel Markets, Operated by Nurul Sikdar, Sole Trader

Last updated: October 2026

1. Introduction

ATM Global Medical is a division of Air Travel Markets, a sole trader business operated by Nurul Sikdar.

ATM Global Medical provides medical tourism facilitation and intermediary services, helping prospective patients make enquiries and, where appropriate, connecting them with healthcare providers, including Anadolu Medical Center in Turkey.

We take the privacy and security of personal information seriously. This Privacy Policy explains what personal information we collect, why we collect it, how we use and share it, how long we keep it, and the rights individuals have in relation to their personal information.

For the personal information processed by ATM Global Medical, the data controller is:

Nurul Sikdar
Trading as Air Travel Markets
ATM Global Medical division
Unit 1, 26-28 Queensway, Enfield, London, EN3 4SA, United Kingdom
Email: info@atmglobalmedical.com
Website: atmglobalmedical.com

2. Our Role

ATM Global Medical acts as an intermediary between prospective patients and healthcare providers.

We do not provide medical diagnosis, medical advice or treatment, and we do not make clinical decisions about a patient’s suitability for treatment. Decisions concerning diagnosis, treatment, clinical assessment and acceptance of a patient are made by the relevant healthcare provider.

Where a prospective patient is referred to Anadolu Medical Center, after the initial referral and acceptance process the patient may communicate directly with the hospital regarding their medical assessment and treatment.

3. Personal Information We Collect

Depending on how you interact with us, we may collect:

• your name;
• email address;
• telephone or mobile number;
• information contained in an enquiry or message;
• correspondence between you and ATM Global Medical;
• information you provide by telephone, email or WhatsApp;
• marketing preferences and records of consent;
• limited technical information generated when you use our website; and
• where necessary for a medical referral, health and medical information that you voluntarily provide to us.

Our website contact form is intended to collect basic contact and enquiry information. It does not provide a facility for uploading medical reports, scans, prescriptions or other medical documents.

Please do not include detailed medical information in the general website contact form unless specifically requested.

4. Health and Medical Information

Information about a person’s health is special-category personal data and receives additional protection under data-protection law.

If a healthcare provider requires medical information to assess your enquiry, ATM Global Medical may ask you to provide relevant information directly to the Hospital separately, for example by email.

This may include information such as:

• your medical complaint or condition;
• medical history;
• allergy information;
• medicines you regularly take;
• medical reports;
• test results; and
• other information reasonably required by the healthcare provider for an initial assessment.

ATM Global Medical will only process and share such health information where there is an appropriate lawful basis and condition for processing special-category data. Where we rely on your explicit consent, we will ask you to provide that consent clearly before we process and transfer the relevant health information.

We will only request and share information that is reasonably necessary for the relevant referral or assessment.

5. How We Use Personal Information

We may use personal information to:

• respond to enquiries;
• communicate with prospective patients;
• understand the service or assistance requested;
• facilitate an initial referral to a healthcare provider;
• communicate with Anadolu Medical Center regarding an enquiry or referral;
• forward medical information where necessary and appropriately authorised;
• administer our relationship with you;
• maintain appropriate business and compliance records;
• protect the security of our website and communications;
• comply with legal and regulatory obligations; and
• send marketing communications where permitted by law and, where required, where you have given consent.

We will not use medical information to make our own diagnosis or treatment decision.

6. Our Lawful Bases

Under UK data-protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, our lawful bases may include:

Consent: where you have given us consent for a particular purpose, including certain marketing activities.

Contract and steps before entering into a contract: where processing is necessary to provide services you request or to take steps at your request in connection with those services.

Legitimate interests: where processing is reasonably necessary for our legitimate business interests or those of another person, provided those interests are not overridden by your rights and interests.

Legal obligation: where we need to process information to comply with a legal obligation.

Where we process health information or other special-category personal data, we must also satisfy an additional condition under Article 9 of the UK GDPR. Where appropriate to our referral activities, we may rely on your explicit consent to process the health information you provide for the specified referral purpose.

You may withdraw consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.

7. Sharing Information with Anadolu Medical Center

Where you ask us to facilitate an assessment or referral to Anadolu Medical Center and the necessary data-protection requirements have been satisfied, we may provide the hospital with information required to consider your case.

This may include relevant contact information and, where necessary, health information such as your medical complaint, medical history, allergies, regular medications, medical reports or other information necessary for the requested assessment.

Anadolu Medical Center is located in Turkey.

Once information has been received by Anadolu Medical Center, the hospital is responsible for its own processing of personal information in accordance with the laws and data-protection obligations applicable to it.

Following the initial referral or acceptance, patients will generally communicate directly with the hospital concerning medical assessment, diagnosis and treatment.

8. International Transfers

Because Anadolu Medical Center is located in Turkey, providing personal information to the hospital may involve transferring personal information outside the United Kingdom.

ATM Global Medical will only make such transfers where the requirements of applicable UK data-protection legislation have been satisfied, including an applicable international-transfer mechanism, safeguard or lawful exception where required.

Where we rely on explicit consent for a particular restricted transfer, we will provide the relevant information about the proposed transfer and obtain the required consent before making it.

9. Other Recipients and Service Providers

We may use organizations that provide services necessary to operate our business and website, such as website hosting, email, communications, IT or security providers.

Such providers may process limited personal information on our behalf where necessary to provide their services.

We do not sell personal information.

We may also disclose information where required by law, regulation, court order or a competent authority.

10. WhatsApp and Other Communications

Our website may provide a facility to contact ATM Global Medical through WhatsApp.

If you choose to communicate with us through WhatsApp or another third-party communications service, your use of that service is also subject to the provider’s own privacy practices and terms.

Please consider the sensitivity of information before sending medical documents through messaging services. Where medical documentation is required for a referral, we may provide instructions about the appropriate method for sending it.

11. Marketing Communications

With your consent where required, ATM Global Medical may send information about our services, news, offers or other promotional communications by:

• email
• SMS/text message
• WhatsApp and

Marketing consent is optional. Refusing marketing consent will not prevent you from submitting an enquiry or using our intermediary services.

Where consent is required, we will seek it separately from the processing necessary to deal with your enquiry.

You may withdraw your marketing consent at any time by contacting info@atmglobalmedical.com or by using an unsubscribe or opt-out method provided in the relevant communication.

We will maintain appropriate records of marketing preferences so that we can respect your choices.

We will not use information about your health to target marketing to you unless we have an appropriate lawful basis and special-category condition, including explicit consent where required.

12. Cookies, Analytics and Similar Technologies

Our website may use cookies and similar technologies necessary for the operation, security and functionality of the website.

We may also use analytics, advertising or similar technologies. Where such technologies require consent under applicable law, they will not be activated until the appropriate consent has been obtained.

Visitors will be provided with appropriate information and choices concerning non-essential cookies and similar technologies.

The specific technologies and providers used on the website will be identified in our cookie information once the website’s final technical configuration has been confirmed.

13. Payments

ATM Global Medical does not currently take payments through this website.

Patients receiving medical treatment will make applicable treatment payments directly to the healthcare provider in accordance with the provider’s own arrangements.

ATM Global Medical therefore does not collect payment-card details through atmglobalmedical.com for medical treatment.

14. Children and Young People

ATM Global Medical may facilitate an enquiry concerning a person under 18 only through, or with the involvement of, their parent or legal guardian and subject to acceptance by the relevant healthcare provider.

Where personal or health information concerning a child is processed, we will take appropriate steps to ensure that the person providing information has appropriate authority and that applicable data-protection requirements are followed.

15. How Long We Keep Information

We do not keep personal information for longer than reasonably necessary for the purpose for which it was collected, including any legal, regulatory, accounting or dispute-resolution requirements.

General enquiries and correspondence will be retained only for an appropriate period having regard to the nature of the enquiry and any resulting business relationship.

Where ATM Global Medical receives medical documentation solely for the purpose of facilitating an initial referral to a healthcare provider, our intention is to delete that documentation from our systems after the referral function has been completed and it is no longer required by us, subject to any legal requirement to retain particular information.

After the referral stage, patients should communicate directly with the relevant healthcare provider concerning their continuing medical care and medical records.

We may retain a limited record of the referral, consent or related administrative information where necessary to demonstrate compliance with our legal obligations or to establish, exercise or defend legal rights.

16. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or destruction.

Access to personal information should be limited to those who need it for legitimate business purposes.

However, no internet, email or electronic communications system can be guaranteed to be completely secure. Individuals should therefore take appropriate care when sending sensitive information electronically.

17. Your Data-Protection Rights

Depending on the circumstances, UK data-protection law may give you rights concerning your personal information, including the right to:

• request access to your personal information;
• request correction of inaccurate or incomplete information;
• request deletion of your personal information in certain circumstances;
• request restriction of processing in certain circumstances;
• object to certain processing;
• request transfer of your information where the right to data portability applies;
• withdraw consent where processing is based on consent; and
• raise concerns about how your personal information is being processed.

Not every right applies in every circumstance.

To exercise a data-protection right or ask a question about your information, please contact:

ATM Global Medical
Email: info@atmglobalmedical.com
Address: Unit 1, 26-28 Queensway, Enfield, London, EN3 4SA, United Kingdom

We may need to verify your identity before responding to certain requests.

18. Complaints

If you have concerns about how ATM Global Medical handles your personal information, please contact us first so that we have an opportunity to address your concern.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent data-protection regulator.

Information about making a complaint is available from the Information Commissioner’s Office.

19. Third-Party Websites

Our website may contain links to websites operated by healthcare providers or other third parties.

ATM Global Medical does not control the privacy practices of independent third-party websites. We recommend reviewing the relevant organisation’s privacy information before providing personal information directly to it.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website technologies, business practices or legal requirements.

The latest version will be published on atmglobalmedical.com, together with the date on which it was last updated.

21. Contact Us

ATM Global Medical
A division of Air Travel Markets
Operated by Nurul Sikdar, Sole Trader

Address: Unit 1, 26-28 Queensway, Enfield, London, EN3 4SA, United Kingdom
Email: info@atmglobalmedical.com
Website: atmglobalmedical.com

Last updated: October 2026